Artificial Intelligence is no longer exclusive to tech giants. In 2024, SMEs are leveraging AI tools to automate routine tasks, gain customer insights, and make data-driven decisions.
Key AI Applications for SMEs
Customer Service Automation: AI chatbots handle 24/7 customer inquiries, reducing response time and operational costs.
Predictive Analytics: AI analyzes sales patterns to forecast demand and optimize inventory.
Marketing Personalization: AI-powered tools create targeted campaigns based on customer behavior.
Getting Started
Start with no-code AI tools like ChatGPT for content, Zapier for automation, and Google Analytics for insights. The key is to identify repetitive tasks that AI can handle.


